Artwork QA Review
Tracking: - · Created: 10 Jul 2026, 07:45
Customer artwork
ERP artwork
Decision details
Customer artwork page (page 2) was identified and compared to the ERP artwork. Observed customer net weight is 60G (visible). A critical mismatch was found: the printed ERP ProductID on the customer artwork is 'TPF040055' while the ERP/internal ProductID is 'TPF040055MCS004' — this is a hard identity mismatch and requires human review (risk HIGH). Additionally, the customer page contains visible product title lines that are not present in the ERP artwork region (LOW risk) and should be verified. No handwritten customer remarks were detected on the selected artwork block.
ERP-labeled product ID differs: customer artwork shows 'TPF040055' while ERP/internal artwork/product record is 'TPF040055MCS004'. Per IDENTITY CONTEXT RULE this is a hard mismatch requiring human review.
Customer artwork includes visible product title lines not present on the ERP/importer artwork region. This is informational but not a hard identity failure by itself; human review recommended to confirm intended layout and whether separate artwork files exist.
Customer remarks
No customer remarks reported.
ERP artwork comment
Stored by ERP artwork and reused when this artwork appears again.